Shipping & delivery

Delivery time

Your order will be shipped as soon as possible in the product description, unless a separate delivery time is specified and the goods are in stock and the transfer has been booked in advance. We usually ship within working days. Deviating from this, we ship items with chilled goods only from Monday to Wednesday in order to reduce the risk that goods can not be delivered over the weekend.


The shipping costs are issued depending on the shopping cart and delivery address in our system. We deliver already from very low amounts free of charge. Surprisingly low are our shipping prices to European and non-European foreign countries and the cost of a delivery “Next Day” with UPS. The Next Day delivery takes place in Germany via the shipping method “UPS Express Saver” with a term of one working day from shipment. It is particularly suitable for shipping chilled goods.

Further information on prices

The prices stated on the product pages include VAT and other price components. The shipping costs are clearly communicated to you in the shopping cart system and on the order page.
The shipping fee includes VAT. Since VAT is calculated on the flat rate depending on the purchased goods, it can be reduced if goods are purchased at lower VAT rates (for example, when books are purchased). This means that the shipping fee can only be finally calculated during the ordering process. However, it can not be higher, but lower only in your favor.